STILLHAVEN TERMS OF USE

Last updated: July 11, 2026 · Version: 2.0

PLEASE READ THESE TERMS CAREFULLY. They contain important provisions that affect your legal rights, including a mandatory individual arbitration agreement, a class-action waiver, and a jury-trial waiver (Section 19) — which you may opt out of within 30 days — as well as limitations of our liability (Section 16) and your obligation to indemnify us (Section 17).

The short version

This summary is here to help — it's plain, not complete, and it isn't the legal agreement. The numbered sections below are what actually govern, and they win if anything here reads differently.

• What Stillhaven does. We host your videos, give you a clean embed, and stream them to the people you choose. You keep everything you upload. We only use your content to run the service for you.

• Your account. You need to be 18+, give accurate details, and keep your login safe. You're responsible for what you and your team do on the account.

• What's not allowed. No illegal content, no material that sexually exploits minors, no non-consensual intimate images, no pornography, no gratuitous violence, and nothing that infringes someone else's rights. The full list is in our Acceptable Use Policy. Breaking it can get your content removed or your account suspended.

• Removing content. We can remove content or suspend accounts that break these rules or the law — quickly, and without notice when someone could get hurt. We follow the DMCA for copyright, report child-exploitation material to the authorities, and honor intimate-image removal requests within 48 hours.

• Paying. Paid plans renew automatically until you cancel — and you can cancel in one step, anytime. Annual plans get a pro-rated refund for the unused part; monthly plans aren't refunded but run to the end of the month.

• The legal necessaries. The service is provided "as is," our liability is capped, you agree to cover us for claims that come from your content or misuse, and most disputes go to individual arbitration (you can opt out within 30 days). Michigan law governs.

1. Introduction and the parties

1.1 These Terms of Use (the "Terms") are a binding agreement between B Side Solutions, LLC, a Michigan limited liability company doing business as Stillhaven ("Stillhaven," "we," "us"), which operates the Stillhaven service, and the individual or entity that registers for or uses the Services ("Customer," "you"). If you accept these Terms on behalf of an organization, you represent that you are authorized to bind that organization, and "you" means that organization.

1.2 The "Services" means the Stillhaven video hosting, storage, transcoding, streaming, embedding, channel, scheduled-release, access-control, and related products and features made available at stillhaven.io, through our embeddable players, our APIs, our WordPress plugin and SDK, and any successor or related properties.

1.3 These Terms incorporate by reference, and you also agree to, the Acceptable Use Policy, the Copyright/DMCA Policy, the Privacy Policy, and (where applicable) the Data Processing Addendum and any plan-, feature-, or beta-specific supplemental terms we present to you (together, the "Policies"). If a supplemental term conflicts with these Terms, the supplemental term controls for that feature only.

2. Acceptance of these Terms

2.1 You accept these Terms by clicking "I agree" (or a substantially similar affirmative action) during account registration, checking a box indicating acceptance, or by accessing or using the Services — whichever occurs first. You may not use the Services if you do not agree to these Terms.

2.2 Record of acceptance. We maintain records of your acceptance, which may include your account identifier, the date and time of acceptance, the version of the Terms accepted, and the IP address used. You agree these records are valid evidence of your agreement.

2.3 Electronic agreement. You agree that your electronic acceptance constitutes your signature and that these Terms are enforceable in the same way as a signed paper agreement, consistent with the U.S. E-SIGN Act and applicable Uniform Electronic Transactions Act provisions.

3. Eligibility and accounts

3.1 Age. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to create an account. The Services are not directed to children, and you may not create an account for anyone under 18. (Note: this protects you and keeps you outside features that would trigger heightened children's-privacy obligations. See also §6.4 and §7.)

3.2 Accurate information. You must provide accurate, current, and complete registration information and keep it updated.

3.3 Account security. You are responsible for safeguarding your credentials and for all activity under your account, including activity by your Managers, team members, and anyone you authorize. Notify us promptly at support@stillhaven.io of any unauthorized use.

3.4 Roles and seats. Your plan may allow you to invite Managers and grant viewer access. You are responsible for your Managers' and viewers' compliance with these Terms, and you must have the authority and any necessary consents to grant them access.

4. Acceptable use and prohibited content

4.1 The Acceptable Use Policy governs your content and conduct. You agree to comply with the Acceptable Use Policy (AUP), which is incorporated into these Terms. A breach of the AUP is a material breach of these Terms.

4.2 Summary of prohibited content and conduct (the AUP controls in full; this is a non-exhaustive summary). You will not upload, host, stream, embed, distribute, or use the Services in connection with any content or conduct that:

(a) sexually exploits or endangers minors in any way, including child sexual abuse material ("CSAM"), sexualization of minors, or grooming — whether real, simulated, illustrated, or AI-generated (zero tolerance; see §7); (b) is non-consensual intimate imagery, including authentic intimate depictions shared without consent and intimate "digital forgeries" / deepfakes (see §8); (c) is pornographic, sexually explicit, or contains nudity intended for sexual gratification; (d) depicts gratuitous or real-world graphic violence or gore, or promotes, incites, or facilitates terrorism or violent extremism; (e) infringes any third party's copyright, trademark, publicity, privacy, or other rights (see §6); (f) is unlawful, defamatory, harassing, threatening, hateful, or discriminatory, or violates any applicable law or regulation; (g) contains malware, or is used for phishing, spam, fraud, or to circumvent access controls or security; (h) is used to resell, or to operate the Services as, an unauthorized content-delivery network, file-storage locker, or bandwidth-arbitrage service outside normal use of the Services; or (i) violates the rules of our payment processors or the applicable card networks.

4.3 You are responsible for your content. You represent and warrant that you own or have all rights, licenses, and consents necessary to your Customer Content and its use on the Services, including the rights of any individuals depicted and any third-party materials.

5. Your content; license you grant us; our content

5.1 Ownership. As between you and us, you retain all ownership of the videos, images, data, and other materials you upload or make available through the Services ("Customer Content"). We claim no ownership of your Customer Content.

5.2 License you grant us (operational). You grant Stillhaven a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, encode, cache, adapt, create technical derivative formats of, publicly perform, publicly display, transmit, stream, and distribute your Customer Content solely as necessary to operate, provide, secure, and improve the Services for you — including delivering your videos to the viewers and embeds you designate. This license exists only to run the Services and ends when your Customer Content is deleted from the Services, subject to routine backups and §14.

5.3 No content-based promotional use beyond what is necessary to provide the Services, unless you separately opt in.

5.4 Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation.

5.5 Our IP. The Services, software, players, APIs, documentation, and the Stillhaven name, logo, filmstrip mark, and brand assets are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services per these Terms and your plan. You get no rights except as expressly granted.

6. Copyright and DMCA (repeat-infringer policy)

6.1 We respect intellectual property and expect you to do the same. We comply with the U.S. Digital Millennium Copyright Act (DMCA) and maintain a notice-and-takedown process.

6.2 Takedown notices. Copyright owners (or their agents) may submit notices to our designated agent as described in our Copyright/DMCA Policy. On receipt of a valid notice, we will expeditiously remove or disable access to the identified material.

6.3 Counter-notices. If your content was removed and you believe it was a mistake or misidentification, you may submit a counter-notice as described in the Copyright/DMCA Policy.

6.4 Repeat-infringer policy. We will suspend or terminate, in appropriate circumstances, the accounts of Customers who are repeat infringers, and we may do so for egregious infringement even on a single or limited basis. This policy is a condition of your use of the Services.

6.5 Designated agent. Our DMCA designated agent and its contact information are published in the Copyright/DMCA Policy and registered with the U.S. Copyright Office.

7. Child safety (zero tolerance)

7.1 We have zero tolerance for child sexual exploitation. CSAM and any sexualization of minors — real, simulated, illustrated, or AI-generated — are strictly prohibited and will result in immediate account termination.

7.2 Reporting and preservation. Consistent with 18 U.S.C. § 2258A and related law, we report apparent CSAM and related child-exploitation conduct to the National Center for Missing & Exploited Children (NCMEC) CyberTipline, cooperate with law enforcement, and preserve relevant material and records as required by law. Nothing in these Terms limits our ability or obligation to do so.

7.3 Detection. We may use automated tools (including hash-matching and classifiers) to detect prohibited child-exploitation content. You consent to such scanning of content uploaded to the Services.

8. Non-consensual intimate imagery (Take It Down Act)

8.1 Prohibited. Non-consensual intimate imagery ("NCII"), including authentic intimate visual depictions published without the depicted individual's consent and intimate "digital forgeries" (deepfakes), is strictly prohibited.

8.2 Notice-and-removal. Consistent with the TAKE IT DOWN Act, we provide a clear process for an identifiable individual (or their authorized representative) to request removal of an intimate visual depiction of themselves. On a valid request, we will remove the content, and make reasonable efforts to remove known identical copies, as soon as possible and no later than 48 hours after receiving the request. Our NCII Removal Policy explains how to submit a request and what it must contain.

8.3 Good-faith removals. We may remove content we reasonably believe to be NCII, and you agree we are not liable for good-faith removals even if the content is later determined not to qualify.

9. Content moderation; monitoring; removal and suspension rights

9.1 We are not obligated to monitor, but we may review, scan, moderate, and remove content, and investigate suspected violations, at our discretion and to the extent permitted or required by law.

9.2 Removal and suspension. We may, with or without notice, remove or disable any content, and suspend or limit any account or feature, if we reasonably believe it (a) violates these Terms, the AUP, or law; (b) creates risk or liability for us, our other Customers, or third parties; (c) is required to comply with legal process or a payment-processor/card-network requirement; or (d) is technically necessary to protect the Services.

9.3 Emergency action. For content or conduct posing a risk of serious harm (including CSAM, NCII, threats of violence, or active security threats), we may act immediately and without prior notice.

9.4 Statement of reasons. Where required by applicable law (including the EU Digital Services Act for affected users), we will provide an explanation of a removal or restriction decision and information about any available appeal.

10. Plans, and Free vs. Paid Services

10.1 Plans. We offer a Free plan and paid Creator, Studio, and Broadcast plans, plus add-ons, as described on our pricing page. Plan features, limits, and prices are described at the point of sale and may change per §21.

10.2 Free plan / beta. The Free plan and any beta features are provided at no charge and "as is," and different terms apply to them — including the disclaimers and liability limits in §15 and §16. We may modify, limit, suspend, or discontinue the Free plan or beta features at any time. If you upgrade from Free to a paid plan, the paid-plan terms apply automatically.

11. Fees, billing, and usage

11.1 Subscription fees. Paid plans are billed in advance on a recurring basis (monthly or annually, as you select). Annual plans are billed annually; monthly plans monthly.

11.2 Add-ons, prepaid blocks, and overage. You may purchase prepaid add-on blocks (e.g., storage, bandwidth, manager seats, viewer capacity). Bandwidth used above your plan's monthly allowance is billed as overage at the rates disclosed for your plan, at the end of the billing cycle, unless you have prepaid blocks that cover it. You authorize us (and our payment processor) to charge these amounts.

11.3 Auto-renewal and easy cancellation. Subscriptions automatically renew for successive periods (monthly or annual, matching your billing cycle) at the then-current rate unless cancelled before the renewal date. You can cancel at any time in one step from your account settings (a single-action cancellation), and cancellation and any refund are handled as described in §11.7 and §14.2.

11.4 Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes other than taxes on our net income.

11.5 Payment processor. Payments are processed by a third-party processor (currently Stripe) subject to its terms. You must not use the Services in a way that violates the processor's or card networks' rules (including their prohibitions on adult and illegal content); doing so may result in suspension or termination under §9 and §14.

11.6 Non-payment. If a charge fails or an amount is overdue, we may suspend or downgrade the Services after 60 days..

11.7 Refunds. (a) Annual plans. If you cancel an annual plan mid-term, you will receive a pro-rated refund of the fees for the unused portion of the current annual term (calculated on the unused whole months remaining). Your paid access ends when the refund is issued. (b) Monthly plans. Monthly plan fees are non-refundable. You may cancel at any time, and your access continues through the end of the current monthly period. (c) Overage and prepaid add-ons. Bandwidth overage already incurred is non-refundable. (d) Nothing in this Section limits any non-waivable refund or cancellation rights you have under applicable consumer-protection law.

12. Bandwidth, storage, and fair use

12.1 Metered usage. Storage and bandwidth are metered per your plan. The Free plan has a hard bandwidth cap; paid plans meter bandwidth with overage as described at the point of sale.

12.2 Fair use / anti-abuse. We may apply reasonable technical limits and take action against usage patterns that abuse the Services or disproportionately burden our infrastructure (including using the Services as an unauthorized CDN or file locker, per §4.2(h)).

13. Third-party services, APIs, and integrations

13.1 You may connect third-party services (e.g., your website, WordPress, a CRM, marketing tools). Your use of those services is governed by their terms, and we are not responsible for them. You are responsible for your API keys and for use of our APIs, plugin, and SDK consistent with our documentation and rate limits.

14. Term, suspension, and termination

14.1 Term. These Terms apply while you have an account or use the Services.

14.2 Your cancellation. You may cancel your subscription or delete your account at any time in a single step from your account settings. For monthly plans, cancellation takes effect at the end of the current monthly period and no refund is due. For annual plans, cancellation takes effect on cancellation and we issue a pro-rated refund of the unused portion, as described in §11.7.

14.3 Our suspension/termination. We may suspend or terminate your account or the Services, in whole or part, immediately and without liability, if you materially breach these Terms or the AUP, if required by law or a payment processor/card network, or to protect the Services or third parties. For non-serious breaches we will use reasonable efforts to give notice and, where appropriate, an opportunity to cure.

14.4 Effect of termination. On termination, your right to use the Services ends and your embeds may stop functioning. We will make your Customer Content available for export for 30 days after termination, except where termination relates to CSAM, NCII, other illegal content, or where retention or production is legally required — in which case we may deny export and instead preserve the material for law enforcement or as otherwise required by law. After the export window, we may delete your Customer Content, subject to legal preservation obligations and routine backups.

14.5 No refund on termination for cause. If we terminate for your breach, you are not entitled to a refund, and any unpaid fees become due.

14.6 Survival. Sections that by their nature should survive (including 5, 6.4, 7, 15–20) survive termination.

15. Warranties and disclaimers

15.1 Limited commitment (paid plans). We will provide the paid Services with reasonable skill and care and substantially as described. We do not offer a service-level agreement or any guaranteed uptime commitment, and the Services may be unavailable from time to time for maintenance, updates, or reasons beyond our control.

15.2 "AS IS" (all plans; Free/beta especially). EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT WILL NOT BE LOST. THE FREE PLAN AND BETA FEATURES ARE PROVIDED WITH NO WARRANTIES WHATSOEVER.

16. Limitation of liability

16.1 No indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY (NOR OUR SUPPLIERS) WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR LOSS OR INACCURACY OF DATA OR CONTENT, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

16.2 Cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US100.**FORFREE−PLANUSERS,OURTOTALAGGREGATELIABILITYWILLNOTEXCEED**US100.

16.3 Exceptions. The exclusions and cap in §16.1–16.2 do not apply to your indemnification obligations (§17), your breach of §4 (Acceptable Use) or the AUP, amounts you owe us for fees, or any liability that cannot be excluded or limited under applicable law.

16.4 Allocation of risk. You acknowledge these limitations are a reasonable allocation of risk and a basis of the bargain.

17. Indemnification

17.1 You will defend, indemnify, and hold harmless Stillhaven and its officers, employees, and agents from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services; (c) your breach of these Terms or the AUP; (d) your violation of any law or any third party's rights (including IP, privacy, and publicity rights, and the rights of individuals depicted in your content); and (e) your failure to obtain necessary consents or comply with the DPA or privacy laws.

17.2 We will notify you of the claim, let you control the defense (with our right to participate with our own counsel), and cooperate reasonably. You may not settle any claim in a way that imposes obligations on us without our consent.

18. Privacy and data protection

18.1 Our Privacy Policy describes how we handle personal data. Where we process personal data on your behalf (e.g., data about your viewers), the Data Processing Addendum applies and forms part of these Terms.

18.2 Your responsibilities. You must obtain all consents, provide all notices, and have a lawful basis for the personal data contained in your Customer Content and for authorizing us to process it, including under GDPR, CCPA/CPRA, and other applicable privacy laws.

19. Dispute resolution — binding individual arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL, AND REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL ARBITRATION. YOU MAY OPT OUT WITHIN 30 DAYS (SEE §19.7).

19.1 Agreement to arbitrate. Except for the matters in §19.6, you and Stillhaven agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") will be resolved by final and binding individual arbitration, and not in court, except that either party may bring an individual claim in small-claims court if it qualifies. This Section is governed by the Federal Arbitration Act.

19.2 Informal resolution first. Before starting an arbitration, the initiating party must send a written notice of the Dispute to the other (to support@stillhaven.io for notices to us, or to your account email for notices to you) describing the claim and the relief sought. The parties will attempt in good faith to resolve the Dispute informally for 60 days. An arbitration may be commenced only after that period, and the limitations period is tolled while it runs.

19.3 Arbitration procedure. The arbitration will be administered by AAA (under its Consumer Arbitration Rules), as modified by these Terms. The arbitration will be conducted in English, and any in-person hearing will take place in Ottawa County Kent County, Michigan or, at your election, by videoconference or telephone. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.

19.4 Class-action waiver. YOU AND STILLHAVEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.

19.5 Jury-trial waiver. TO THE EXTENT ANY DISPUTE IS NOT SUBJECT TO ARBITRATION, YOU AND STILLHAVEN EACH WAIVE ANY RIGHT TO A JURY TRIAL.

19.6 Exceptions. This Section does not require arbitration of: (a) individual claims in small-claims court; or (b) claims for injunctive or other equitable relief to stop infringement or misuse of intellectual property or a breach of §4 (Acceptable Use). Either party may also seek to compel arbitration or enforce an award in court.

19.7 Your right to opt out. You may opt out of this arbitration agreement (Sections 19.1, 19.3–19.5) within 30 days of first accepting these Terms by sending written notice to support@stillhaven.io with your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms. If you opt out, disputes proceed in the courts identified in §20.

19.8 Severability of this Section. If the class-action waiver in §19.4 is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court under §20; the rest of this Section survives.

20. Governing law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules, and (subject to §19) the state and federal courts located in Ottawa County, Michigan have exclusive jurisdiction and venue, and each party consents to personal jurisdiction there.

21. Changes to these Terms

21.1 We may modify these Terms. For non-material changes, we will post the updated Terms with a new "Last updated" date. For material changes, we will provide reasonable advance notice (e.g., by email or in-product) and, where required, obtain your affirmative acceptance before the changes apply to you. Your continued use after a change's effective date constitutes acceptance of non-material changes.

22. Miscellaneous

22.1 Entire agreement. These Terms and the Policies are the entire agreement between us regarding the Services and supersede prior agreements on the subject.

22.2 Severability. If any provision is unenforceable, it will be limited or severed to the minimum extent necessary, and the rest remains in effect.

22.3 No waiver. Our failure to enforce a provision is not a waiver.

22.4 Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.

22.5 Force majeure. Neither party is liable for delays or failures due to causes beyond its reasonable control.

22.6 Relationship. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.

22.7 Notices. We may give notice by email to your account address or in-product. Legal notices to us go to support@stillhaven.io and B Side Solutions, LLC, 517 E. Exchange St., Spring Lake, MI 49456.

22.8 Export and sanctions. You represent you are not located in, and will not use the Services in, any embargoed jurisdiction or in violation of applicable export-control or sanctions laws.

23. Additional terms for EU/EEA and UK users

23.1 Scope. This Section applies to the extent you or your viewers are located in the European Union, European Economic Area, or United Kingdom, and applies in addition to the rest of these Terms. If this Section conflicts with another Section for such users, this Section controls for those users.

23.2 Reporting illegal content (notice-and-action). Any individual or entity may notify us of specific content on the Services they consider to be illegal, by electronic means at abuse-report@stillhaven.io. To help us act, please include: (a) an explanation of why you consider the content illegal; (b) the exact location (e.g., URL) of the content; (c) your name and contact details (except for reports concerning certain offences against minors); and (d) a statement of good-faith belief that the report is accurate and complete. We will process notices in a timely, diligent, non-arbitrary, and objective manner, and will notify you of our decision and any redress options.

23.3 Statement of reasons. Where we remove, disable, restrict, demote, or suspend access to your content or account, we will, where required by law, give you a statement of reasons — including the decision made, the facts and grounds relied on, whether automated means were used, the legal or contractual basis, and information about how to challenge the decision.

23.4 Notification of suspected criminal offences. If we become aware of information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person has taken place, is taking place, or is likely to take place, we will promptly notify the relevant authorities and provide available information.

23.5 Point of contact. Our electronic point of contact for users and for Member State authorities, the Commission, and (where applicable) the European Board for Digital Services regarding these matters is support@stillhaven.io. Communications may be conducted in English.

23.6 UK users. For content and safety reporting, UK users may use the same mechanisms in §23.2.

23.7 Consumer rights. Nothing in these Terms limits any non-waivable rights you have as a consumer under EU/EEA or UK law, including any statutory right of withdrawal/cancellation and any mandatory refund rights, which apply notwithstanding §11.7. If you are an EU/EEA or UK consumer, the Services are supplied as digital content and services on demand: by signing up and starting your subscription, you expressly request that we begin providing the Services immediately and you acknowledge that you lose your statutory 14-day right of withdrawal for the portion of the Services already supplied once performance has begun. Any mandatory refund rights and other non-waivable consumer rights continue to apply.

24. Contact

Questions about these Terms: support@stillhaven.io. Abuse and content reports: abuse-report@stillhaven.io. Copyright: dmca@stillhaven.io. Intimate-image removal: the NCII removal form. EU/EEA & UK matters: support@stillhaven.io.