STILLHAVEN COPYRIGHT AND DMCA POLICY
Last updated: July 11, 2026 · Version: 1.2
1. Our commitment
1.1 B Side Solutions, LLC ("Stillhaven," "we," "us") respects the intellectual property of others and expects our Customers to do the same. This Copyright and DMCA Policy (the "Policy") describes how we respond to claims of copyright infringement on the Services under the U.S. Digital Millennium Copyright Act (the "DMCA," 17 U.S.C. § 512).
1.2 This Policy is part of, and incorporated into, the Stillhaven Terms of Use (the "Terms") and works together with our Acceptable Use Policy. Capitalized terms not defined here have the meaning given in the Terms (including "Services," "Customer," and "Customer Content").
1.3 In summary: if you believe content on Stillhaven infringes your copyright, you can send us a takedown notice, and we will expeditiously remove or disable access to infringing material. If your content was removed and you believe that was a mistake, you can send us a counter-notice. And we terminate the accounts of repeat infringers.
2. Designated Copyright Agent
2.1 Send copyright infringement notices and counter-notices to our Designated Copyright Agent:
Designated Copyright Agent: Copyright Agent, B Side Solutions, LLC 517 E. Exchange St., Spring Lake, MI 49456, USA Email: dmca@stillhaven.io Phone: 616-604-4451
2.2 Our Designated Agent is registered with the U.S. Copyright Office in its online Designated Agent Directory. The details above match that registration. We keep both in sync and renew the registration at least every three years so it does not lapse.
2.3 Please use this contact only for copyright matters. For other reports, see the Acceptable Use Policy (general abuse), the NCII removal form (non-consensual intimate imagery), or abuse-report@stillhaven.io (illegal content).
3. How to report copyright infringement (DMCA takedown notice)
3.1 If you are a copyright owner, or authorized to act on behalf of one, and you believe Customer Content on the Services infringes your copyright, you may submit a written notice to our Designated Agent that includes all of the following (as required by 17 U.S.C. § 512(c)(3)):
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list of those works); (c) identification of the material claimed to be infringing and information reasonably sufficient to let us locate it — for example, the URL, embed location, or video identifier; (d) information reasonably sufficient to let us contact you — such as your name, mailing address, telephone number, and email address; (e) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright allegedly infringed.
3.2 A template you may adapt is in Appendix B.
3.3 Notices that do not substantially comply with the requirements above may not be effective and may not be considered. If you are unsure whether particular material is infringing, or whether a use is fair use, you may wish to consult an attorney before submitting a notice.
4. What we do when we receive a valid notice
4.1 On receiving a notice that substantially complies with Section 3, we will expeditiously remove or disable access to the material identified.
4.2 We will make reasonable efforts to notify the affected Customer that we have removed or disabled the material, and we will provide them a copy of the notice (which may include your contact information) so they can decide whether to submit a counter-notice.
4.3 We will record the removal against the Customer's account for purposes of our repeat-infringer policy (Section 6).
5. Counter-notification (if your content was removed)
5.1 If your Customer Content was removed or disabled and you believe that was the result of a mistake or misidentification, you may submit a written counter-notice to our Designated Agent that includes all of the following (as required by 17 U.S.C. § 512(g)(3)):
(a) your physical or electronic signature; (b) identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled; (c) a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification; and (d) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, the U.S. District Court for the Western District of Michigan), and that you will accept service of process from the person who submitted the original notice or their agent.
5.2 A template you may adapt is in Appendix C.
5.3 What happens next. If we receive a valid counter-notice, we will forward it to the person who submitted the original takedown notice. We may restore the removed material in not less than 10 nor more than 14 business days after we receive your counter-notice, unless our Designated Agent first receives notice that the original complainant has filed a court action seeking to restrain the allegedly infringing activity.
5.4 Submitting a counter-notice may lead the original complainant to pursue legal action against you. If you are unsure, consult an attorney.
6. Repeat-infringer policy
6.1 We terminate, in appropriate circumstances, the accounts of Customers who are repeat infringers, and we may suspend or terminate an account for egregious infringement even on a single or limited basis. This policy is a condition of using the Services.
6.2 We track infringement notices against Customer accounts and consider the totality of the circumstances in deciding when termination is appropriate. Counter-notices, and notices later withdrawn or found invalid, are taken into account.
7. Misrepresentations
7.1 Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. Submit notices and counter-notices in good faith.
8. Trademark and other intellectual property
8.1 This Policy addresses copyright. For claims that content infringes a trademark or other intellectual-property right, or otherwise violates the Acceptable Use Policy, contact support@stillhaven.io with details sufficient to identify the right, the allegedly infringing content and its location, and your relationship to the right.
9. Changes and contact
9.1 We may update this Policy from time to time; material changes will be handled as described in the Terms.
9.2 Questions about this Policy (not infringement notices): legal@stillhaven.io. Infringement notices and counter-notices: the Designated Copyright Agent in Section 2.